Our goal is to deliver the order to you as soon as possible, simplifying the shipping process.
For orders in Greece the shipment will be Free, if the order exceeds the amount of 50 Euros. For orders under 50 Euros there will be a shipping charge of 4 Euros. In case of return of the product for refund or replacement (due to size or color, etc.) the first return is completely Free with the partner courier company that will come to pick up from your place.
The products you ordered are sent to the address you have given us, through the courier company “ELTA Courier” for shipments within the Prefecture of Attica. “OPTIKA MANGEL” reserves the right to use another courier company or under special circumstances another means of delivery (eg professional driver).
Delivery is made within 4 to 8 working days for Mainland Greece, Crete and islands (excluding remote areas), if the products you have ordered are available. The above deadlines do not apply during periods of bad weather, strikes, pandemics, lockdowns and in any case of force majeure that may affect delivery times. Due to the large volume of orders that courier companies have to manage and due to the large load of their computer systems, there are significant delays in deliveries and order management, a fact that the Company is constantly trying to improve.
In case a product is not immediately available, you will be informed in due time by the ordering department about the estimated delivery time.
For any other information about the shipments please contact us at email: firstname.lastname@example.org.